Your account and your data
Delete your Talkhike account
Request deletion of your Talkhike account and associated data without installing or opening the app.
Your email app will open with a prepared message. Review and send it to request deletion. Opening the email does not send the request or delete your account.
You can also email support@talkhike.com.
How to request deletion
- Email us from the address you used to create your Talkhike account. Do not include passwords, sign-in codes or conversations.
- We will verify that you own the account before deleting it. If you no longer have access to that email address, let us know so we can help you verify ownership another way.
- We will reply with any necessary steps and confirm when deletion is complete. You do not need to reinstall the app.
What is deleted
Your sign-in account, sessions, saved conversations and scenarios, results, submitted reports and progress associated with the account. Your balance will no longer be available. Once deletion is complete, this data cannot be recovered.
What may be retained
Minimum usage and purchase records required for legal obligations, security or claims are retained separately from conversations. A protected fingerprint of your email prevents repeated free welcome credits while that promotion exists.
Deletion does not mean immediate removal from backups or provider logs. When handling your request, we will explain any data that must be retained, why and for how long.
Read privacy informationIf you have a subscription
Deleting your account does not automatically cancel a Google Play or App Store subscription. You can manage renewal in the store where you subscribed. If you need help, mention it in your request; you do not need to resolve it before contacting us.